Xtream Connect: Mediacom’s Low Income Internet Program (2025)

Join us as we delve into Xtream Connect, Mediacom’s Low Income Internet Program, exploring its features, affordability, qualification criteria, and the steps to secure your internet access.

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Lyndon Seitz - Editor-in-Chief

Date Modified: October 2, 2025

Xtream Connect: Mediacom’s Low Income Internet Program (2025)

A reliable internet connection is no longer a luxury—it's essential for education, work, and staying in touch with loved ones. However, the digital divide remains a challenge, with millions of Americans struggling to afford high-speed internet. 

Government programs and internet service providers (ISPs) have worked to close this gap. One major initiative was the Affordable Connectivity Program (ACP), which provided monthly discounts to eligible households. However, as of June 1, 2024, the ACP has officially ended and is no longer accepting new applications or providing discounts. 

In response, providers like Mediacom are continuing to offer their own affordable internet plans. In May 2024, Mediacom replaced its Connect2Compete program with Xtream Connect, ensuring that low-income families still have a path to affordable, high-quality internet service. 

This guide will walk you through everything you need to know about the Mediacom Xtream Connect program, including features, cost, eligibility, and how to apply. 

What is Mediacom's Xtream Connect

Mediacom’s low-income internet plan, Xtream Connect, is designed to provide reliable and affordable internet to households that face financial challenges. It replaces the previous Connect2Compete and Connect2Compete Plus plans with a single, streamlined offering. 

Xtream Connect provides speeds of up to 100 Mbps download and 20 Mbps upload, fast enough for streaming videos, attending online classes, working from home, and browsing the web. 

How Much Does Xtream Connect Cost?

The Xtream Connect plan is priced at $14.99 per month, plus applicable taxes and regulatory fees. Mediacom has removed many of the upfront costs typically associated with starting a new internet service.

Feature Details
Download / Upload Speeds Up to 100 / 20 Mbps
Contract No long-term commitment
Data Caps None (upload speed may be reduced after 1 TB/month)
Installation Fee Waived
Deposit None
Modem Fee $15/month (waived for households with a child in the NSLP) or you may use your own compatible modem

Who Is Eligible for Xtream Connect?

To qualify, your household must meet requirements related to: 

  • Service Area: Must be within Mediacom internet service coverage. 
  • Account Status: No outstanding bills or unreturned equipment; account must be in good standing. 

Additionally, at least one person in your household must participate in one of the following recognized assistance programs: 

Eligibility is verified via SheerID, a third-party verification service. 

How Do I Apply for Xtream Connect?

  1. Visit Mediacom’s Xtream Connect page. 
  2. Click “Qualify Now” to begin eligibility verification via SheerID. 
  3. Select the assistance program(s) your household participates in. 
  4. Confirm no outstanding balance with Mediacom. 
  5. Provide modem information or select your own compatible device. 
  6. Submit the application and wait for verification (usually a few minutes). 
  7. Activate your service following Mediacom's instructions. 

For support during the process, contact Mediacom Customer Support. 

Xtream Connect: Moving Forward

Mediacom's Xtream Connect program continues the company's commitment to bridging the digital divide. The $14.99/month plan with 100/20 Mbps speeds ensures eligible households can stay connected without financial strain. 

Eligibility focuses on households participating in programs like SNAP, Medicaid, and NSLP, ensuring support reaches those who need it most. 

If your household is eligible, apply directly through Mediacom’s Xtream Connect page. For those outside Mediacom’s service area, explore options like the federal Lifeline program or use BroadbandSearch to find low-cost internet providers near you. 

Comparison: Mediacom Internet Options for Low-Income Households

Plan Price / Month Speeds (Download / Upload) Contract Data Caps Modem Fee
Xtream Connect $14.99 100 / 20 Mbps None None $15 (waived for NSLP)
Connect2Compete (discontinued) $9.95 50 / 5 Mbps 1 year 100 GB $5-10
Lifeline (varies by provider) $0-$10 Varies None Varies Varies

FAQ

What is Mediacom Xtream Connect?

Xtream Connect is Mediacom's low-cost internet plan for eligible low-income households, offering speeds up to 100/20 Mbps for $14.99 per month. Eligibility is verified through approved government assistance programs.

When did the Affordable Connectivity Program (ACP) end, and what does that mean?

The ACP officially ended on June 1, 2024. The $30/month credit is no longer available. Eligible households can explore Lifeline or plans like Xtream Connect.

Who qualifies for Xtream Connect?

Households must: 

  • Live in a Mediacom service area 
  • Have no outstanding debt with Mediacom 
  • Include at least one member in a qualifying program such as SNAP, Medicaid, WIC, SSI, or NSLP 
  • Eligibility is verified via SheerID.

Are there any extra fees (equipment, modem, installation)?

No installation fees or deposits. Modem rental may apply but can be waived for NSLP participants or if you use your own compatible modem.

Can I still be eligible if I have Mediacom cable TV?

Yes, cable subscription does not affect eligibility, as long as account requirements are met.

Is Mediacom’s modem also a router?

Some models include a built-in router; others are standalone modems. Check your specific device.

Can I use my Wi-Fi router with Xtream Connect?

Yes, you can use your Wi-Fi router with Mediacom’s Xtream Connect. Mediacom allows its customers to use their own routers as long as they are compatible with the Mediacom network. To use your own router, you will need to connect it to the provided Mediacom modem. Once connected, you will need to configure the router's settings to work with the Mediacom network.